At ValkyrieVerse, we value and respect your privacy. This Privacy Policy outlines how we collect, store, protect, and use your personal data when you visit or interact with our website and platform. We adhere to international data protection regulations, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). By using our services, you give your consent to the data practices described in this policy.
Collection and Use of Personal Data
We may collect various types of personal data from you directly or indirectly through our website and platform. The types of personal information we collect may include, but are not limited to:
- Name and contact information (such as email address and phone number)
- Date of birth
- Demographic information
- IP address
- Account details (such as username and password)
- Transaction data
This personal data is collected for legitimate business purposes and to provide you with enhanced user experience and personalized services. We may use your personal data to:
- Improve and personalize your experience
- Communicate with you regarding our services, updates, and promotions
- Process transactions and fulfill orders
- Provide customer support
- Analyze and improve our platform and services
- Comply with legal obligations
Data Storage and Security
Your personal data is stored securely and treated with utmost confidentiality. We employ industry-standard technical and organizational measures to protect your personal data, including encryption, firewall, access controls, and secure servers. These measures are implemented to safeguard against unauthorized access, destruction, loss, alteration, or misuse of your personal information.
However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your personal data, we cannot guarantee absolute security. You are responsible for maintaining the security of your account information such as username and password.
Cookies and Analytics
We use cookies and similar tracking technologies to enhance your experience, provide relevant content, and gather statistical information about your usage of our website and platform. This information is anonymized and aggregated for analysis and improvements.
We also utilize Google Analytics to collect traffic data and understand user behavior. This data is processed in accordance with Google's privacy policy.
You have the option to disable cookies through your browser settings; however, doing so may limit the functionality and accessibility of certain features on our website.
Third-Party Data Sharing
We do not disclose your personal data to any third parties unless required by law or with your explicit consent. Your personal information is treated with the utmost confidentiality and is never sold, rented, or exchanged for monetary gain.
However, to provide our services effectively and improve users' experience, we may engage trusted third-party service providers who adhere to strict data protection practices. These third parties may have limited access to your personal data, strictly for the purpose of performing specific tasks and providing services to ValkyrieVerse.
International Data Transfer
As ValkyrieVerse operates globally, we may need to transfer your personal data to different countries, including those outside the European Economic Area (EEA) or your local jurisdiction. We take adequate measures to ensure that any onward transfers comply with applicable data protection laws and that appropriate safeguards are in place to secure your personal data during such transfers.
Your Data Protection Rights
You have the following rights regarding your personal data, subject to limitations and legal requirements:
- Right to access: You can request a copy of the personal information we hold about you.
- Right to correction: You have the right to rectify or update any inaccurate or incomplete personal information.
- Right to deletion: You can request the deletion or erasure of your personal data, under certain circumstances.
- Right to object: You have the right to object to processing of your personal data, for legitimate reasons.
- Right to restriction: You can restrict the processing of your personal data, under certain circumstances.
- Right to data portability: You have the right to receive a copy of your personal data in a structured, machine-readable format.
To exercise any of these rights, please Contact Us using the details provided at the end of this Privacy Policy. We will respond to your request within the timeframes required by applicable laws.
Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information, please contact us immediately and we will take steps to delete such information from our records.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Any material changes will be notified to you by posting the revised Privacy Policy on our website with the updated effective date. We encourage you to periodically review this Policy for the latest information on our privacy practices.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us at:
ValkyrieVerse Privacy Officer Email: info@macross30.com
Last Updated: 4-Jul-23